Our Guarantee

Every Salto piece is handcrafted with attention to detail and made to be enjoyed for years to come.

We stand behind the quality of our craftsmanship. If your jewelry experiences a structural issue due to a defect in workmanship—such as a solder joint failing under normal wear—we will repair or replace your piece at no charge.

Please note that this guarantee does not cover:

  • Normal wear and tear
  • Scratches, dents, or tarnishing
  • Lost jewelry or lost stones
  • Damage caused by accidents, improper care, alterations, or misuse
  • Natural variations in gemstones or materials

If you believe your piece qualifies under our craftsmanship guarantee, simply reach out with your order number and a few photos, and we’ll be happy to help.